“I Don’t Understand”

I was a pretty cringey person in my late teens and well into my 20s. You might be thinking, “Most young folks are,” and you’re probably right, but I can only comment on myself, and I have a lot of memories that I think about late at night. There really is no stimulant greater than […]

Three Reasons Your Managers Need to be Good Trainers

According to research done by McKinsey in 2022, about 70 percent of the US workforce is considered frontlines. These are retail workers, healthcare workers, sales, hospitality, sanitation, food service, and a host of other people. The vast majority of these workers don’t have a company email address or access to the company intranet. Most of […]

The Curse of Knowledge

Here’s an experiment you can try the next time you’re with a group of people. Pick out a common song (“Happy Birthday,” for example) and clap it out in rhythm, then see if they can guess what it is. Before you do this, however, take a guess at how many people you think will correctly […]